Payment Terms
Last Updated: September 2, 2026
At Ibebelo, we are committed to providing a secure, transparent, and convenient checkout experience.
This Payment Terms & Billing Policy explains how payments, pricing, billing information, taxes, order verification, and payment-related matters are handled for purchases made through:
1. Payment Processing and Security
Payments for orders placed through Ibebelo are processed through Shopify and the payment providers available during checkout.
Ibebelo uses reasonable administrative, technical, and organizational measures designed to help protect personal and payment information transmitted through our website and checkout process.
Ibebelo does not store customers' complete payment card numbers.
Payment information is processed directly by applicable payment providers according to their own security, privacy, and processing practices.
No electronic transmission or storage method can be guaranteed to be completely secure.
2. Accepted Payment Methods
Ibebelo accepts the payment methods displayed and available during checkout.
Available payment methods may vary depending on factors including customer location, device, payment provider availability, and checkout eligibility.
Payment options shown during checkout represent the payment methods currently available for that transaction.
3. Payment Authorization
To complete a purchase, customers must provide valid billing and payment information and select an available payment method.
By submitting an order, you confirm that:
You are authorized to use the selected payment method.
The billing and payment information provided is accurate and complete.
You authorize payment of the final order amount displayed during checkout.
Payment must be successfully authorized before an order can be processed for fulfillment.
4. Order Confirmation and Payment Review
After an order is successfully submitted, customers will generally receive an order confirmation email containing applicable order details.
If you do not receive an order confirmation email, please check your spam or junk folder and verify the email address provided during checkout.
Ibebelo may review or verify orders before fulfillment when reasonably necessary for security, payment verification, fraud prevention, or order accuracy purposes.
An order confirmation or payment authorization does not prevent Ibebelo from canceling or refusing an order where reasonably necessary due to payment issues, suspected fraud, incorrect information, product availability, pricing errors, or other circumstances described in our Terms of Service.
If Ibebelo cancels an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.
5. Currency
Ibebelo's primary store currency is United States Dollars (USD).
Depending on customer location and available checkout options, prices may be displayed or processed in other supported currencies.
The applicable currency and final order amount will be displayed during checkout before the order is submitted.
Any currency conversion fees or foreign transaction fees charged separately by banks, card issuers, or payment providers are outside Ibebelo's control.
6. Product Pricing
We make reasonable efforts to ensure product prices displayed on our website are accurate and current.
Prices may change before an order is submitted.
The price applicable to your purchase is the price displayed during checkout when your order is submitted, except where correction of obvious pricing or technical errors is permitted by applicable law.
Discounts, promotional offers, and coupon codes are subject to any applicable terms displayed with the promotion.
7. Taxes
Applicable taxes, when required, are calculated based on factors such as delivery location, order details, and applicable tax requirements.
Any applicable tax amount will be displayed during checkout before the order is submitted.
8. Shipping Charges
Ibebelo offers Free Standard Shipping on orders shipped within the United States, as described in our Shipping Policy.
If optional or upgraded shipping services are available, any applicable charges will be displayed during checkout before the order is submitted.
9. Final Order Amount
Before submitting an order, customers may review:
Product prices
Discounts or promotions
Applicable taxes
Shipping charges, if any
Selected payment method
Currency
Final order total
The final amount displayed during checkout is the amount submitted for payment authorization.
10. Order Verification and Fraud Prevention
To help protect customers and Ibebelo from unauthorized or fraudulent transactions, orders may be reviewed before fulfillment.
In certain situations, Ibebelo may request additional information reasonably necessary to verify an order or payment.
An order may be delayed, declined, or canceled if:
Payment cannot be authorized
Information provided appears incomplete or inconsistent
The transaction appears potentially unauthorized or fraudulent
Required verification cannot reasonably be completed
11. Failed or Declined Payments
If a payment cannot be successfully authorized, the order may not be processed.
Payment failures may occur due to:
Incorrect payment information
Insufficient funds
Card issuer restrictions
Payment provider security checks
Expired payment credentials
Technical or network issues
If payment is declined, customers may try another available payment method or contact their bank or payment provider for assistance.
12. Refunds
Approved refunds are processed according to our Return & Refund Policy.
Refunds are generally issued to the original payment method used for the applicable order.
After Ibebelo initiates a refund, processing time may vary depending on the customer's bank, card issuer, or payment provider.
13. Payment Information and Privacy
Personal information related to checkout and payment transactions is handled according to our Privacy Policy.
Payment providers may separately process payment and transaction information according to their own privacy and security practices.
14. Changes to This Policy
We may update this Payment Terms & Billing Policy from time to time to reflect changes in payment methods, checkout functionality, business practices, legal requirements, or operational needs.
When updates are made, the revised version will be posted on this page together with the updated Last Updated date.
15. Contact Us
If you have questions regarding payments, billing, checkout, or an order, please contact us:
Store Name:
Ibebelo
Website:
https://www.ibebelo.com/
Email:
hello@ibebelo.com
Phone:
+1 205-793-0491
Business Address:
Ibebelo
120 68th St S
Birmingham, AL 35206
United States
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM CT
We aim to respond to customer inquiries within 1–2 business days.
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