Terms of service
Last Updated: September 2, 2026
Welcome to Ibebelo. These Terms of Service (“Terms”) explain the terms and conditions that apply when you access or use https://www.ibebelo.com/, place an order, purchase products, or otherwise interact with our services.
Ibebelo is an independently operated online women's clothing retailer. Our online store is powered by Shopify, which provides the e-commerce platform we use to operate our website and process customer orders.
By accessing or using our website, creating an account, or placing an order, you agree to these Terms and the applicable policies referenced below.
1. Eligibility and Accounts
You may use our website and services only if you are legally permitted to do so under applicable law.
If you are under the age of 18, you should use our services only with the involvement or permission of a parent or legal guardian where required by applicable law.
If you are under the age of 13, you may not use our services unless permitted under applicable law with appropriate parental involvement.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, sizes, availability, and other information displayed on our website are accurate and current.
Actual product colors, appearance, or materials may vary slightly due to lighting, photography conditions, manufacturing variations, device settings, or screen display differences.
Product availability may change as inventory is updated.
We reserve the right to correct errors, update product information, modify prices, or discontinue products when reasonably necessary.
Changes to product information or pricing will not affect orders that have already been accepted, except where correction of an obvious error is required or otherwise permitted by applicable law.
3. Orders and Order Acceptance
Submitting an order does not automatically mean that the order has been accepted.
Ibebelo may review, refuse, or cancel an order when reasonably necessary, including because of:
Product unavailability
Payment authorization failure
Incorrect pricing or material product information errors
Suspected fraudulent or unauthorized activity
Incorrect or incomplete customer information
Violation of these Terms or applicable law
If Ibebelo cancels an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing complete and accurate billing, shipping, contact, and payment information when placing an order.
4. Pricing and Payment
Prices are displayed in the currency shown on our website and during checkout.
The final amount presented before an order is submitted may include:
Product prices
Applicable discounts
Applicable taxes
Optional shipping charges displayed during checkout
Ibebelo may offer Free Standard Shipping in accordance with our shipping policy.
We accept the payment methods displayed and available during checkout.
Payment must be successfully authorized before an order can be processed.
5. Shipping and Delivery
Orders are processed and delivered according to our published Shipping Policy.
Our current estimated United States standard shipping timelines are:
Order Processing: 1–3 business days
Estimated Transit Time: 6–9 business days
Estimated Total Delivery Time: approximately 7–12 business days after order processing
Delivery dates are estimates only and are not guaranteed.
Carrier delays, severe weather, holidays, transportation disruptions, incorrect delivery information, or other circumstances outside our reasonable control may affect delivery times.
Please review our Shipping Policy for complete information regarding shipping methods, tracking, delivery, and fulfillment.
6. Returns and Refunds
Eligible returns may be requested within 30 days after delivery, subject to the requirements and procedures described in our Return & Refund Policy.
Our Return & Refund Policy provides information regarding:
Return eligibility
Return procedures
Return shipping responsibility
Damaged, defective, or incorrect items
Refund processing
Exchanges
Nothing in these Terms is intended to limit consumer rights that cannot legally be limited under applicable law.
7. Intellectual Property
Content created specifically by Ibebelo, including original written content, store branding, website design elements, and other original materials, may be owned by or licensed to Ibebelo and protected by applicable intellectual property laws.
Third-party trademarks, brand names, logos, product images, designs, and other intellectual property remain the property of their respective owners or licensors.
The appearance of third-party intellectual property on our website does not by itself indicate sponsorship, endorsement, partnership, or affiliation with Ibebelo unless expressly stated.
You may not copy, reproduce, distribute, modify, or commercially exploit Ibebelo-owned website content without authorization except as permitted by applicable law.
8. Prohibited Uses
You may not use our website or services:
For unlawful or fraudulent purposes
To violate applicable laws or third-party rights
To infringe intellectual property rights
To distribute malware, harmful code, or security threats
To interfere with the security or operation of our website
To improperly collect, access, or misuse another person's personal information
We may restrict or suspend access where reasonably necessary to protect customers, our business, or the security and operation of our website.
9. Third-Party Services
We use third-party service providers to support certain store operations, including:
Shopify and website service providers
Payment processing providers
Fraud prevention providers
Shipping and fulfillment providers
Analytics providers
Advertising and marketing platforms
These third-party services may be governed by their own terms, privacy policies, and applicable requirements.
Information about how personal information may be processed through these services is available in our Privacy Policy.
10. Website Availability
We make reasonable efforts to keep our website functional, accurate, and available.
However, temporary maintenance, technical issues, service interruptions, errors, or circumstances beyond our reasonable control may occasionally affect website availability.
We may update, maintain, modify, or temporarily restrict portions of our website when reasonably necessary.
11. Limitation of Liability
To the extent permitted by applicable law, Ibebelo will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of, or inability to use, our website or services, except where such limitation is prohibited by applicable law.
Nothing in these Terms excludes or limits any liability, consumer right, warranty, or remedy that cannot legally be excluded or limited under applicable law.
12. Other Store Policies
These Terms should be read together with our:
Privacy Policy
Shipping Policy
Return & Refund Policy
Customers should review these policies before placing an order.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, policies, or legal requirements.
Updated Terms will be posted on this page together with a revised Last Updated date.
Changes will apply prospectively from the date they are posted unless otherwise required by applicable law.
14. Governing Law
These Terms are governed by applicable federal laws of the United States and the laws of the State of Alabama, without limiting any mandatory consumer protections or rights that may apply under applicable law.
15. Contact Us
If you have questions about these Terms, our policies, or an order, please contact us:
Store Name:
Ibebelo
Website:
https://www.ibebelo.com/
Email:
hello@ibebelo.com
Phone:
+1 205-793-0491
Business Address:
Ibebelo
120 68th St S
Birmingham, AL 35206
United States
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM CT
We aim to respond to customer inquiries within 1–2 business days.
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