Privacy policy

Last Updated: September 2, 2026

This Privacy Policy explains how Ibebelo (“Ibebelo,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, browse, purchase from, or otherwise interact with our website:

https://www.ibebelo.com/

This Privacy Policy describes our privacy practices and explains the choices available to you regarding your personal information.

About Ibebelo

Ibebelo is an independently operated online women's clothing retailer serving customers in the United States and other supported markets where our products are available.

Store Name
Ibebelo

Website
https://www.ibebelo.com/

Email
hello@ibebelo.com

Phone
+1 205-793-0491

Business Address
120 68th St S
Birmingham, AL 35206
United States

Personal Information We Collect

The personal information we collect depends on how you interact with our website, products, and services.

We may collect information that you provide directly to us, information collected automatically when you use our website, and information provided by service providers that support our business operations.

Information You Provide

We may collect the following information:

Name
Email address
Phone number
Billing address
Shipping address
Account information when applicable
Order information
Customer service communications
Return and refund information

Order and Transaction Information

When you place an order, we may collect information related to your purchase, including:

Products purchased
Order number
Order amount
Billing and shipping information
Shipping method
Payment status
Order fulfillment status
Transaction history

Payment information is securely processed through Shopify and payment providers available during checkout.

Ibebelo does not store complete payment card numbers.

Payment providers handle payment processing according to their own security and privacy practices.

Automatically Collected Information

When you visit or use our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Time zone
Approximate location information
Pages viewed
Products viewed
Traffic source
Website interactions
Advertising interactions
Cookie and similar technology identifiers

How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process payments, verify orders, prepare products for shipment, arrange delivery, provide tracking information, and communicate order updates.

Customer Support

To respond to questions regarding products, orders, shipping, returns, refunds, payments, and other customer inquiries.

Website Operations

To operate, maintain, improve, and secure our website, checkout process, products, and customer experience.

Fraud Prevention and Security

To verify transactions, detect suspicious activity, prevent fraud, protect customer information, and maintain website security.

Marketing and Advertising

To measure advertising performance, understand customer interactions, improve marketing campaigns, and provide relevant advertising where permitted by applicable law.

Communications

To send order confirmations, shipping updates, customer service messages, and important service notifications.

We may send promotional communications where permitted by applicable law and according to your preferences.

Legal and Business Requirements

To maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business interests.

Shopify and Service Providers

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website and process customer orders.

We may share personal information with service providers that support our operations, including:

Shopify and e-commerce providers
Payment processors
Shipping and delivery service providers
Fraud prevention providers
Customer support providers
Analytics providers
Advertising platforms
Technology providers
Professional advisors

These service providers process personal information only as necessary to provide services to us or as described in their applicable privacy practices.

Shopify and other service providers may process personal information according to their own privacy policies, terms, and applicable requirements.

Analytics and Advertising Technologies

We may use analytics, advertising, and measurement technologies provided by third-party service providers to understand website usage, measure advertising effectiveness, and improve our services.

Depending on your settings and applicable privacy choices, these technologies may collect information such as:

Device information
Browser information
IP address or approximate location information
Pages and products viewed
Traffic and referral information
Advertising interactions
Cookie identifiers and similar technologies

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate our website, provide functionality, improve security, analyze performance, and support advertising activities.

These technologies may be used for:

Website functionality
Shopping cart and checkout operations
Account preferences
Fraud prevention and security
Analytics and performance measurement
Advertising measurement
Marketing activities

You may control or manage cookies through your browser settings or available privacy controls on our website.

Disabling certain cookies may affect website functionality, including shopping cart, checkout, or account features.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, process customer orders, provide services, maintain security, conduct permitted advertising activities, or comply with applicable laws.

Information may be shared with:

Shopify
Payment processors
Shipping carriers
Shipping and delivery service providers
Fraud prevention providers
Analytics providers
Advertising and marketing platforms
Technology providers
Professional advisors
Government authorities when legally required

Ibebelo does not sell personal information for monetary consideration.

Certain disclosures of personal information to advertising, analytics, or technology providers may be considered “sharing,” targeted advertising, or other regulated activities under certain U.S. privacy laws.

Where required by applicable law, customers may have the right to opt out of these activities.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how personal information is collected, used, or disclosed
Request a copy of personal information we maintain about you
Opt out of certain targeted advertising or sharing activities where applicable
Update marketing preferences

Privacy requests may require identity verification and may be subject to applicable legal exceptions.

To submit a privacy request, please contact:

hello@ibebelo.com

Your Privacy Choices

You may unsubscribe from marketing emails by using the unsubscribe link included in those communications.

You may manage certain cookies and tracking technologies through your browser settings or available privacy controls on our website.

Where required by applicable law, Ibebelo may recognize privacy preference signals such as Global Privacy Control (GPC).

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained to:

Complete and maintain order records
Provide customer support
Process returns and refunds
Maintain accounting and business records
Prevent fraud and maintain security
Resolve disputes
Comply with legal requirements

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Our website and checkout use secure connections designed to protect information transmitted during browsing, account activity, and purchases.

Payment processing is handled through Shopify and the payment providers available during checkout.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us at hello@ibebelo.com so that we can review the matter and take appropriate action.

International Data Processing

Ibebelo serves customers in the United States and other supported markets where our products are available.

Personal information may be processed, transferred, or stored by Shopify and our service providers in locations where they operate.

These service providers may process information according to their own privacy practices and applicable requirements.

Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Ibebelo does not control the privacy, security, or content practices of third parties.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or legal requirements.

When changes are made, the revised Privacy Policy will be posted on this page and the Last Updated date will be updated.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Store Name
Ibebelo

Website
https://www.ibebelo.com/

Email
hello@ibebelo.com

Phone
+1 205-793-0491

Business Address
120 68th St S
Birmingham, AL 35206
United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT

We aim to respond to customer inquiries within a reasonable timeframe during our business hours.