Privacy policy

Last Updated: July 23, 2026

At Ibebelo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://www.ibebelo.com, place an order, or interact with our services.

1. Personal Information We Collect

We collect information necessary to provide products, process orders, communicate with customers, and improve our services.

Contact Information:

Name, billing address, shipping address, email address, and phone number.

Order Information:

Information related to purchases, including products ordered, transaction details, and order history.

Payment Information:

Payment information is processed securely through third-party payment providers. Ibebelo does not store or have access to your complete credit or debit card information.

Device and Usage Information:

Information such as IP address, browser type, device information, time zone, and website activity collected through cookies and similar technologies.

2. How We Use Your Information

We use collected information for purposes including:

• Order Processing: To process payments, prepare orders, arrange delivery, and provide order updates.
• Customer Support: To respond to questions and provide assistance.
• Service Improvement: To understand customer preferences and improve our website, products, and services.
• Marketing Communications: To send promotional messages only when you choose to receive them.
• Security Protection: To help detect and prevent unauthorized transactions, fraud, or misuse of our services.

3. Sharing of Personal Information

We do not sell your personal information.

We may share information only when necessary to provide our services, including:

• Shopify: Our e-commerce platform provider that helps us operate our online store.
• Payment Providers: Secure third-party services that process customer payments.
• Shipping Providers: Service providers that assist with order delivery and shipment tracking.
• Fulfillment Partners: Service providers that assist with preparing and shipping customer orders.
• Legal Requirements: When disclosure is required to comply with applicable laws, regulations, or legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain website functionality, remember customer preferences, analyze website usage, and improve the shopping experience.

We may use analytics and marketing technologies provided by third-party service providers, including Google Analytics and Google advertising services, to better understand website usage, measure advertising performance, and improve our services.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Your Privacy Rights

Depending on applicable privacy laws, including applicable U.S. privacy laws such as the California Consumer Privacy Act (CCPA), you may have rights regarding your personal information, including:

• Request access to personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us using the information provided below.

We will review and respond to privacy requests within the timeframe required by applicable laws.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, complete transactions, maintain business records, resolve disputes, and comply with legal requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information.

These measures include secure payment processing, SSL technology, and the use of trusted third-party service providers.

8. Children's Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect personal information from children under 16 years old.

9. International Data Processing

Your personal information may be processed and stored in the United States or other locations where our service providers operate.

We handle personal information according to this Privacy Policy and applicable privacy requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us: